Lloyd’s of London Agency Division

ABOUT THE COMPANY

Smith Bell marked an important milestone in its corporate history on December 19, 1877, when it was appointed Lloyd's Agent for Zebu (now Cebu). In subsequent years, Smith Bell was appointed agent for additional Philippine ports, and continues to enjoy the distinction of being the sole Lloyd's Agent in the Philippines. Today, Smith Bell is proud to be one of approximately 300 Lloyd's Agents worldwide.

Over nearly 150 years, Smith Bell has built deep expertise, experience, and credibility in Maritime Surveys, including Cargo, Hull & Machinery, and a wide range of specialized services.

Smith Bell – Lloyd's Agency Division renders the following services to its principals:

CARGO SURVEYS

Acting on behalf of foreign and local insurance companies, underwriters, brokers, importers, exporters, foreign surveyors, and adjusters, the Division carries out the following surveys:

  • Damage Cargo Insurance Survey
  • Inventory Survey
  • Stuffing and Turn Over Survey
  • Pre-shipment Survey
  • Letter of Credit Survey
  • Warranty Survey (Loading and/or Discharging)
  • Cargo Discharge Survey
  • Superintendence Survey
  • Surveillance Survey
  • Container Survey
  • Plant & Premises Survey
  • Pre-Risk Survey
  • Investigation Survey
  • Warehouse Survey
  • Quality Survey
  • Quantity Survey
  • OBQ/ROB Survey
  • Bunker Survey
  • Liquid Bulk Survey
  • Dry Bulk Survey
  • Stripping & Turn Over Survey
  • Export Survey
  • Vessel's Hatch Survey
  • Stowage Survey
  • Sampling & Analysis
  • Household Goods & Personal Effects Survey
  • Initial/Final Draft Displacement Survey
  • Stock Audits and Inventories
  • Loading/Discharging Superintendence Survey
  • Ship-to-Shore Quantity Measurement Surveys of Crude Oil, Petroleum, and Petrochemical Products (importation and exportation shipments)


CLAIMS & RECOVERIES

The Division acts as Claims Settling and Recovery Agent for Underwriters at Lloyd's of London and for various insurance companies throughout the world.

HULL & MACHINERY SURVEY

Acting on behalf of underwriters, foreign and local insurance companies, ship owners, and P&I Clubs, the Division carries out the following surveys:

  • Damage Survey
  • Machinery Survey
  • Investigation Survey
  • Towage Approval Survey
  • Stowage, Lashing, and Securing Survey
  • On Hire/Off Hire Survey
  • Heavy Lift, Oversize, and Project Cargo Survey
  • Condition Valuation Survey
  • Container Fastening Survey
  • Suitability Survey (to carry certain cargo)
  • P&I Survey
  • Loss of Hire Survey
  • Port Risk Survey
  • Industrial Survey
  • Superintendence Survey (Ship Building/Ship Repair)
  • Consultancy

INTELLIGENCE & INVESTIGATION SERVICES

The Division provides intelligence and investigation services on marine, aviation, and other insurance-related matters for Lloyd's of London and other principals and clients abroad, including:

  • Reporting of major marine and aviation casualties, as well as other insurance-related incidents such as fire and insurance fraud
  • Monitoring and reporting on government legislative developments related to sea and airport cargo insurance
  • Conducting investigations for foreign underwriters on travelers' insurance claims and cargo/hull losses
  • Adjustment of non-marine insurance claims for Lloyd's of London and other principals and clients abroad, covering casualty, machinery breakdown, business interruption, aviation, and other allied risks

NON-MARINE PROPERTY PRE-RISK SURVEY

This survey assists underwriters in assessing the acceptability of a risk, determining the appropriate level of rating, and evaluating the type of structure involved.

BRAND PROTECTION

As part of its commitment to protecting the commercial interests of its principals, the Division also offers Brand Protection services — providing end-to-end management of counterfeit or non-compliant goods from seizure through to verified destruction. Services include:

  • Transportation coordination from designated locations
  • Full auditing of goods throughout the process
  • Storage solutions
  • Security for both transportation and storage (if required)
  • Full destruction and recycling of goods
  • Certification of destruction
  • Detailed reports throughout the process, documenting audited quantities of items delivered, stored, and destroyed, with photo and video evidence